Messaging with Eliza, a program known as the first chatbot. Healthcare, banking, e-commerce, education, mental well-being, social communications, and obviously customer service – all industries are already experiencing the power of artificial intelligence.īut what we want to focus on today is how the customer service chatbot’s niche is changing with the advent of ChatGPT, and whether you should deploy the new technology at your company right away or wait just yet? No wonder this technology is taking every industry by storm, making businesses rush to integrate ChatGPT into their platforms or improve their own A.I. Now finally we are starting to discover what an AI chatbot really looks like. You can ask it any question and get an intelligent reply about anything in the world. So, basically, chatting with ChatGPT now is like talking to an extremely clever and well-read companion. Just imagine they created one of the world’s most powerful large language models (or, LLMs) that takes in more than 175 billion statistical connections and is trained on about one-third of the internet, the whole of Wikipedia, and two large data sets of books. It won’t sink into the abyss like Clubhouse and Pokémon Go did, or better to say OpenAI might but not the technology it introduced to the world. ChatGPT is the next big thing, and we are only about to explore the full potential and threats it withholds. Think of the discovery of the internet or, say, the iPod that sparked the digital music revolution back in the time.
CUSTOMER SERVICE CHATBOT SYSTEM HOW TO
A few times in a century a product comes along that catapults the whole technology market and turns into something that even your nanny knows how to use.
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